Coach smarter,
not harder.
AI-powered advisor training — every call is game film.
Dealer Meeting · June 2026
The money already in your phone
Your phone rings with work
you never see again.
~350
missed-opportunity calls per location, per year — quotes, declines, and hang-ups that needed a callback
6%
of those opportunities ever get a follow-up call today
38–59%
booking-rate spread across AAMCO locations — same brand, same playbook, wildly different results
The gap between your best location and your average one isn’t the market. It’s what happens on the phone.
Olelo IntelligenceAAMCO network data, Revenue Recovery Analysis (Jan 2026)2 / 14
Why this is nobody’s fault
You can’t coach what you can’t hear.
Coaching today
- Your shop takes 1,000+ calls a month. You hear a handful.
- Coaching runs on the one bad call you happened to overhear.
- Feedback is a gut feel: “be better on the phone.”
- New hires learn by sink-or-swim.
With game film
- Every call transcribed and graded, automatically — every one, not a sample.
- Coaching points name the exact behavior on the exact call.
- Feedback is specific: “you quoted before building the job’s value.”
- New hires train on real calls from your own counter.
Great coaches don’t yell louder. They watch the film.
Olelo Intelligence3 / 14
The callback list
The $2,400 job you lost at 4:45 on a Friday.
Revenue at riskFRI 4:46 PM · 60s after call
Caller
Existing customer · 2019 Silverado · transmission rebuild quote
Existing customer · 2019 Silverado · transmission rebuild quote
What happened
Quoted $2,400, customer said “let me think about it” — no appointment offered, no callback scheduled
Quoted $2,400, customer said “let me think about it” — no appointment offered, no callback scheduled
Recommended action
Call back today. Lead with the diagnosis, not the price.
Call back today. Lead with the diagnosis, not the price.
Olelo flags the blown call while the customer is still deciding — and tells you exactly who to call back and why.
56.8%
of flagged customers come back when someone follows up
vs 5.9% when nobody calls — a 9.6× difference
vs 5.9% when nobody calls — a 9.6× difference
Olelo IntelligenceControl-group comparison, notified vs non-notified locations (Jun–Oct 2025)4 / 14
How it works
Every call becomes game film
in 60 seconds.
00:00
Customer calls
your shop
your shop
→
CALL ENDS
AI listens &
transcribes
transcribes
→
+60s
Scored &
graded
graded
→
SAME DAY
Alert if money
was left behind
was left behind
OEQ Score™, 0–100
one number on every call — how well the conversation was handled, tied to booked work
Pinpoints the costly mistakes
the exact moves that win or lose a job — like quoting the price before the value of the repair
Olelo IntelligenceEvery call scored — not a sample. No new hardware; works with your existing phones.5 / 14
You’ll see it on the real screens
Two motions, straight from
the platform.
MOTION 1 · THE SOFT DECLINE
“Let me think about it.” Watch Olelo read the hesitation, pull this customer’s history, and queue the right follow-up — automatically.
Platform screen
MOTION 2 · THE ADVISOR CALL-BACK
A revenue-at-risk alert fires. The advisor sees what the job is worth and what to say — context from every prior call, on one screen.
Platform screen
Not a highlight reel — the same screens your manager works in every day.
Olelo Intelligence6 / 14
Does it actually move bookings?
We measured shops that use it
against shops that don’t.
+6.9pts
higher booking rate at engaged locations. Statistically significant, not cherry-picked.
- Validated with a control group — locations that got alerts vs locations that didn’t.
- Measured across 318 location-months of AAMCO data.
- Every recovered job traced to a real invoice — not estimated, matched.
Most vendors show you their best shop. We show you the whole network, measured honestly.
Olelo IntelligenceRevenue Recovery Analysis (Jan 2026) · network averages — individual results vary7 / 14
What it does for your advisor
One advisor. Sixty days.
50%
booking rate,
day one
day one
→
81%
booking rate,
day sixty
day sixty
- Coached on their own calls — specific moments, not vague criticism.
- More bookings means bigger paychecks. Advisors who improve, earn.
- The score also protects good advisors — it proves who handled the call right when a customer complains.
- This is a coaching tool in your hands. You’re still the head coach.
One advisor’s trajectory — not a promise. But it shows what film review does that gut feel can’t.
Olelo Intelligence8 / 14
In your hands
Live todayWhat’s on, the day you turn it on.
Every call, transcribed & graded.
Read any call in 30 seconds instead of listening to ten minutes of audio.
Read any call in 30 seconds instead of listening to ten minutes of audio.
Revenue Recapture alerts.
Unconfirmed appointments, soft declines, unauthorized work — each with the dollars at risk and the call audio one tap away.
Unconfirmed appointments, soft declines, unauthorized work — each with the dollars at risk and the call audio one tap away.
Benchmarks against the network.
See how your team’s close rates stack up against other AAMCO shops.
See how your team’s close rates stack up against other AAMCO shops.
Owner performance reports.
Weekly view of every advisor’s strengths and gaps — review it in 15 minutes.
Weekly view of every advisor’s strengths and gaps — review it in 15 minutes.
Outbound built in.
Follow-ups and confirmations go out without tying up your counter.
Follow-ups and confirmations go out without tying up your counter.
Appointment confirmations by text.
Fewer no-shows — and nobody on your team has to remember to send them.
Fewer no-shows — and nobody on your team has to remember to send them.
“It captures a full transcript of every call instantly, letting me review conversations anytime without having to listen to the entire call.”
Nick Deem — AAMCO Indianapolis, IN (2 locations)
Olelo Intelligence9 / 14
Advisor HQ
Live todayOne screen tells you who needs
you this week — and what it’s costing.
AdvisorRevenue impactOEQ Score™CallsRecommended action
Dave R.+$2,300/mo82134Track progress
Marcus T.−$420/mo7189Track progress
Jenny K.−$1,850/mo63112Coach immediatelyfocus areas identified
Ranked by revenue impact, not gut feel. Coral means coach now — and it already knows why.
Olelo IntelligenceNames and numbers shown are illustrative examples10 / 14
The coaching session
We’ll run one live in this sessionFifteen minutes — prepped for you
before you walk over.
It opens with wins.
“Marcus turned around two price-shock calls this month — share that first.”
“Marcus turned around two price-shock calls this month — share that first.”
One or two plays, not twenty.
This week: Assuming the Close. Recently-coached plays rotate out — never the same lecture twice.
This week: Assuming the Close. Recently-coached plays rotate out — never the same lecture twice.
Evidence from their own calls.
Tuesday, 2:14p — customer said “sounds good,” no appointment offered. The moment is queued, ready to play.
Tuesday, 2:14p — customer said “sounds good,” no appointment offered. The moment is queued, ready to play.
A goal you’ll both see again.
Assumptive close: 58% → goal 75%. Next session opens with HIT or MISS — no arguments.
Assumptive close: 58% → goal 75%. Next session opens with HIT or MISS — no arguments.
A 33-play coaching playbook behind it: Assuming the Close · Building Your Repair Case · Price-Shock Recovery · Pivoting from Price to Value — each picked from your advisor’s actual calls, with the dollars at stake on every one.
Olelo IntelligenceExample session content — your data drives the real one11 / 14
The guarantee
You don’t pay until Olelo has
paid you back 10×.
Olelo subscription$395/mo
You’re billed only after we attribute$3,950 (10×)
Average shop generates$10,900/mo · 27×
- If it doesn’t earn 10× its cost, you don’t get a bill. That’s the whole pricing conversation.
- Even bottom-quartile shops (~$51K/yr) clear the bar; top quartile runs ~$208K/yr.
- Every dollar traced to an invoice you wrote — work Olelo helped you bring in, measured after the fact.
Redo this math with your own car count — we’ll run your shop’s numbers with you today.
Olelo IntelligenceControl-group-validated network averages (Jan 2026) · pricing as of June 2026 — individual results vary12 / 14
Don’t take our word for it
Ask the dealers already on it.
“It’s no longer about assumptions — it’s about data-backed feedback and accountability. Our new hire is ramping up faster than ever.”
Brett Miller — AAMCO Missouri (2 locations)
“We have never had a tool to measure to this depth how we’re performing.”
Mo Ahumada’s group — VA/NC/SC (10 locations, ~$1.5M/yr recovered across the group)
368,000+
AAMCO network calls analyzed since the Feb 2025 launch
110,000+
calls matched to real invoices — the attribution is closed-loop, not claimed
Also live beyond AAMCO
Olelo IntelligenceQuotes from customer reference letters on file · call counts as of June 202613 / 14
Monday morning
Your first 30 days.
Week 1
Connect your phones
no new hardware
no new hardware
→
Week 2
See your baseline
every call graded
every call graded
→
Weeks 3–4
Work the callback list
manager · 15 min/day
manager · 15 min/day
→
Every Friday
15-minute film session
owner + advisors
owner + advisors
That’s the whole ask: your phones, your manager’s callback routine, and fifteen minutes of film on Fridays.
The film does the coaching. You stay the coach.
Olelo is a sales performance company — every interaction tracked, first ring to paid invoice.
The film does the coaching. You stay the coach.
Olelo is a sales performance company — every interaction tracked, first ring to paid invoice.
Talk to us today
Start on the 10× guarantee — you don’t pay until it pays.
ed@olelo-ai.com
ed@olelo-ai.com
Olelo Intelligence14 / 14